Latest web application from Starberry set to enhance customer experience
One of the UK’s largest providers of real estate agency websites and lead generation technology and campaigns, Starberry, has recently developed and launched a web application that will enhance the customer’s experience during their property transaction, while increasing engagement with the estate agent’s website and brand. Ben Sellers, Co-Founder and CEO of Starberry, part of […]
Now is the time for good agents to thrive
The Guild of Property Professionals CEO, Iain McKenzie, recently spoke to Damon Bullimore, CTO of nurtur.group and Founder or BriefYourMarket, about the housing market data and statistics surrounding the current market. “Looking back at the market in 2008, I wouldn’t say there is any similarity to what we are seeing at the moment,” says Bullimore. […]
Dealing with a complaint in the right way can help a business develop
Given the high volumes of transactions and number of people agents deal with throughout a year, the likelihood of receiving a complaint at some stage is evitable. This is according to Paul Offley, Compliance Officer at The Guild of Property Professionals, who adds that while it is never a pleasant experience receiving a complaint, if […]
Streamlining the tenancy conclusion process for a better customer experience
The Guild of Property Professionals CEO, Iain McKenzie, recently spoke to Kristjan Byfield, Co-Founder of base property specialists and The Depositary, about streamlining the lettings process and improving the tenancy experience. Wanting to start a business with the customer experience at heart, Byfield and his business partner An Deckers established base property specialists, with an […]
Rent set to outperform
Rental value growth is predicted to outpace property price growth over the next five years. This is according to Nicky Stevenson, MD of Fine & Country UK, who says that a shortage of stock, increased borrowing costs, and economic pressures are underpinning the market. “Rental records continue to topple month-on-month across England and Wales. The […]
Taking stock
Another incumbent calls the famous black door at Number 10 home after a turbulent month in British politics, surrounded by uncertainty, rising costs of borrowing and cost-of-living pressures. This is according to Nicky Stevenson, MD of Fine & Country UK, who adds that Rishi Sunak, the UK’s third prime minister of 2022, has reversed much […]
House price differentials are more important than sales price
In today’s transitional market, house price differentials are more important than sales price. This is according to Iain McKenzie, CEO of The Guild of Property Professionals, who recently spoke to a few Guild Members about their local property markets and strategies they are using when speaking to clients. Adam Mackay, from Mackay Property in Sawbridgeworth, […]
How will the economic tug-of-war impact the property market
The Guild of Property Professionals CEO, Iain McKenzie, caught up with property market analyst and CEO of Twindig, Anthony Codling, about his views on the latest announcements from both the Bank of England and the Chancellor of the Exchequer, Kwasi Kwarteng. McKenzie notes that there seems to be a conflict at the moment between what […]
Proptech automation could drive more leads to agents
There is no doubt that estate agency is about people, however, in today’s technology driven world, much of peoples’ engagement with brands is in a digital space where everything is fighting for their attention. This is according to Damon Bullimore, CTO of nurtur.group, who adds that if agents want to break through the noise and […]